Support

Questions or problems? Write to us.

• Signing in

  Sign in with Apple is the only way to sign in. We don’t ask Apple for your name or email.

  Sign in on your iPhone and iPad to keep one practice history.

• At the piano

  Put your iPhone or iPad where you read, near the keys.

  Use its own microphone, not headphones, and turn Voice Isolation off in Control Center. A digital piano plays through its speakers.

• What the coach hears

  Notes and timing: wrong, missed or extra notes, stops, rushing and dragging, hands not together.

  Not tone, pedaling or phrasing. Those are for your ears and your teacher’s.

• Plans and cancelling

  Plans are monthly subscriptions through Apple. Cancel at least 24 hours before it renews:

  SettingsPlanManage

  Refunds are Apple’s: reportaproblem.apple.com

• Deleting your account

  SettingsAccountDelete account

  Confirm with Sign in with Apple. Your takes, scores and progress are deleted at once. To delete takes only: Settings, Recordings.

• Your data

  Your takes are kept until you delete them. Training on them is off unless you turn it on. No ads, no tracking.

  Privacy Policy